Privacy Policy

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This includes:

Personal Information: Phone Number: We collect your phone number during account creation to authenticate your identity and provide access to the Audiom app. This is essential for security and personalized access to your account.
Non-Personal Information: Location Data: We collect your location data (with your consent) to deliver relevant music, video recommendations, and personalized content based on your geographical region.
Usage and Behavioral Data: We collect information regarding your in-app activities, such as the songs and videos you view, playlists you create, content you skip or repeat, and the time spent on different sections of the app. This data is used to understand user behavior and improve recommendations.
Ad Network Data: We gather information from third-party ad networks to track which marketing channels (e.g., advertisements, app referral links) led you to install Audiom. This helps us evaluate the effectiveness of our marketing campaigns.

2. How We Collect Your Data

We use a combination of tools and technologies to collect data from you, including but not limited to:

Third-Party Scripts & APIs: These are integrated into our app to facilitate data collection for authentication, usage tracking, and analytics.
App SDK: A Software Development Kit (SDK) is embedded in our app, enabling the automatic collection and transmission of in-app data to our central platform.

3. Purposes for Collecting Data

We collect and process your data to:

Authentication: Your phone number is used to verify your identity during sign-up and login processes, ensuring that your account remains secure.
Personalization: Location, usage, and behavioral data are used to recommend music and video content tailored to your preferences, location, and in-app behavior. This enhances your overall user experience.
Marketing Optimization: Information from ad networks helps us understand the efficiency of our marketing efforts and allows us to optimize our promotional campaigns to reach relevant audiences.
Analytics and Service Improvements: We analyze the collected data to improve app functionality, develop new features, and provide a smoother and more intuitive user experience.

4. How We Share Your Data

Audiom does not sell, trade, or rent your personal information to third parties. However, we may share aggregated, anonymized data (data that cannot identify individual users) with certain parties for legitimate business purposes, including:

Music Publishers & Artists: Aggregated data is shared with music publishers and artists to help them understand audience trends, such as popular genres, listening habits, and demographic preferences. This allows them to create more relevant and appealing content.
Ad Networks: We may share aggregated data with advertising networks to help them optimize their ad targeting strategies and improve ad relevance for users. Please note, we do not share any personal data (such as your phone number or specific location) with these parties.

5. Your Rights and Control Over Your Data

At Audiom, we believe in empowering users to control their personal data. As a user, you have the following rights:

Right to Opt-Out: You may opt out of our service by deleting your account. Once your account is deleted, all associated personal data will be permanently erased from our servers. To request account deletion, you can contact us athttps://audiom.zarebin.ir/contact-us.
Data Access and Portability: You have the right to request a copy of the personal data we hold about you. Upon request, we will provide this data in a portable, machine-readable format.
Data Rectification: If any of your personal information is inaccurate or incomplete, you have the right to request corrections or updates.
Data Deletion: In addition to deleting your account, you may request the deletion of specific personal data. Once your request is processed, we will erase your data unless required to retain it for legal or regulatory reasons.

6. Data Security

We implement a variety of security measures to ensure the protection of your personal data:

Encryption: Your phone number and any other sensitive personal data are encrypted during transmission and storage, ensuring that unauthorized parties cannot access it.
Access Control: Access to personal data is restricted to authorized personnel who require the information to perform their job functions.
Platform Security: Our central platform is fortified with strong security protocols, including firewalls, intrusion detection systems, and regular security audits, to prevent unauthorized access, data leakage, or breaches.

7. Third-Party Service Providers

We work with third-party service providers who help us operate Audiom and provide important functionalities. These providers may collect and process data on our behalf:

Firebase: Used for app analytics and performance monitoring.
Google Tag Manager: Helps us manage and deploy marketing tags and tracking scripts in the app.
Google Analytics: Collects data related to user behavior for app usage analysis and service improvements. These third-party providers have their own privacy policies and are contractually obligated to handle your data responsibly and securely.

8. Data Retention Policy

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Granular Data: Detailed, user-specific data is retained for up to 6 months. After this period, it is either deleted or anonymized.
Aggregated Data: Aggregated and anonymized data is retained for up to 2.5 years to allow for long-term analysis and insights.
Upon account deletion, all personal data is erased from our active databases, and we will not use it for future purposes.

9. Children’s Privacy

Audiom is not specifically designed for children under the age of 13. However, we understand the importance of protecting children’s privacy. Any content that is deemed unsuitable for children is tagged with a "Parental Advisor: Explicit Content" label. We encourage parents and guardians to monitor their children's use of Audiom and supervise any interactions with potentially sensitive content.

10. International Data Transfers

As a global service, Audiom may process user data from different countries. We comply with international data protection regulations, including the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States. Audiom ensures that any data transfers comply with applicable data protection laws, and we implement appropriate safeguards to protect your information during cross-border transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or relevant legal requirements. When significant changes are made, we will notify you by:

Sending push notifications to your device, or Sending an SMS with a link to the updated Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of Audiom after changes to the Privacy Policy constitutes acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please feel free to contact us:

Contact Page:https://audiom.zarebin.ir/contact-us.